Change

2020 Delivery Information

Gift Cards and Vouchers
If your Account is fully paid, we will commence the dispatch of voucher/gift card orders during November 2020.
This will be within 21 days of your final payment clearing your account. Unfortunately we can't specify specific dates or times for delivery of vouchers/gift cards in advance. Gift Cards and vouchers can only be sent to the Account holder's address.

Substitutions
Occasionally we may need to substitute products. Any substitutions we make are guaranteed to be of equal or higher value to the ones you have ordered. If you are not satisfied with any substituted item, we will bear the cost of its return (subject to terms and conditions).

© Park Retail Ltd. ® All Rights Reserved. Park Retail Ltd is registered in England and Wales under number 402152. Our registered office is Valley Road, Birkenhead, CH41 7ED. You should be aware that your account with Park is not a bank account or equivalent and that any pre-payments made to Park are not covered by the Financial Services Compensation Scheme.

Your pre-payments are, however, held in an independent trust designed to improve protection of pre-payments made by you and Agents in respect of orders. See full details of the trust here.

Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

flexecash is the prepaid card platform that issues flexecash Love2shop Cards. This facility is provided by Park Card Services who are Authorised and Regulated by the Financial Conduct Authority to issue electronic money. FRN: 900016. Love2shop Cards are regulated by the Financial Conduct Authority and as such we may need to complete an electronic identity check.

* The weekly price shown is a guide only. The final week's payment may be different because of a rounding of the product price. The weekly price will be different depending on when you place your order. The price you need to pay is the total of the goods you have ordered.

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