Contact Us

Contact Us By Telephone:

Customer Care

1850 300 500

Customer Care opening times:
Monday to Friday, 9am to 5pm (excluding UK Bank Holidays)
(Calls may be monitored or recorded for training purposes)

Contact Us By Email

Check our FAQs to find answers to your questions.
You can email us from our FAQs page or on

Contact Us By Post

Customer Care
Park Christmas Savings Club
Valley Road
CH41 7ED

Love2shop Complaints

We hope that you never have to complain about our Love2shop products or services. However, we accept that, on some occasions, things can go wrong. Where we are at fault, we want to put things right as quickly as possible. If you are unhappy with our Love2shop products or services for any reason, you should tell us straight away, so that we can investigate your concerns.

Contacting the correct Love2shop department:

Love2shop Card/Mastercard
Telephone: 1800 882465 (Monday to Friday 9am - 5pm excluding UK Bank Holidays)

Love2shop Paper Voucher
Telephone: 1850 300 500 (Monday to Friday 9am - 5pm excluding UK Bank Holidays)

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