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Contact Us

Contact Us By Telephone:

Customer Care

1850 300 500

Customer Care opening times:
Monday to Friday, 9am to 5pm (excluding UK Bank Holidays)
(Calls may be monitored or recorded for training purposes)

Contact Us By Email

Check our FAQs to find answers to your questions.
You can email us from our FAQs page or on info@parkchristmas.ie

Contact Us By Post

Customer Care
Park Christmas Savings Club
Valley Road
Birkenhead
CH41 7ED

Love2shop Complaints

We hope that you never have to complain about our Love2shop products or services. However, we accept that, on some occasions, things can go wrong. Where we are at fault, we want to put things right as quickly as possible. If you are unhappy with our Love2shop products or services for any reason, you should tell us straight away, so that we can investigate your concerns.

Contacting the correct Love2shop department:

Love2shop Card/Mastercard
Telephone: 1800 882465 (Monday to Friday 9am - 5pm excluding UK Bank Holidays)

Love2shop Paper Voucher
Telephone: 1850 300 500 (Monday to Friday 9am - 5pm excluding UK Bank Holidays)

© Park Retail Ltd. ® All Rights Reserved. Park Retail Ltd is registered in England and Wales under number 402152. Our registered office is Valley Road, Birkenhead, CH41 7ED. You should be aware that your account with Park is not a bank account or equivalent and that any pre-payments made to Park are not covered by the Financial Services Compensation Scheme.

Your pre-payments are, however, held in an independent trust designed to improve protection of pre-payments made by you and Agents in respect of orders. See full details of the trust here.

Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

flexecash is the prepaid card platform that issues flexecash Love2shop Cards. This facility is provided by Park Card Services who are Authorised and Regulated by the Financial Conduct Authority to issue electronic money. FRN: 900016. Love2shop Cards are regulated by the Financial Conduct Authority and as such we may need to complete an electronic identity check.

* The weekly price shown is a guide only. The final week's payment may be different because of a rounding of the product price. The weekly price will be different depending on when you place your order. The price you need to pay is the total of the goods you have ordered.

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